2009/02/13

Windows XP USB device installation problems

  • Error messages and symptoms
    • Found New Hardware Wizard
      • "Cannot install this hardware"
      • "Wizard cannot find the necessary software"
    • Yellow exclamation icon next to devices in Device Manager
    • Driver not found
  • General troubleshooting
  • Possible cause/solution (in order of increasing desperation)
    • INF files corrupt or missing from c:\windows\inf
      • Copy from another XP machine
        • usb.inf
        • usbport.inf
        • usbprint.inf
        • usbstor.inf
        • usbvideo.inf
    • INF cache corrupted
      • Delete c:\windows\inf\infcache.1
      • Scan for new hardware in device manager
      • Windows will re-create the INF cache
    • USB hub powered off
    • Corrupt Config value in HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network
    • Export/Import device registry settings

2009/02/06

Multi-Monitor Trading Workstation